The Group Account Director draws on industry and agency experience to manage all aspects of the client/agency relationship with his/her designated account(s) and the client services team assigned to those account(s).

Purpose of the Role

To ensure that his/her clients continually receive superior service, thinking and quality and that strategy, planning, programs, tactics, budgets, schedules, creative, documentation and account profitability stay on track. Sets an example for junior staffers and fosters a culture of excellence in service, thinking and execution.

Key Responsibilities

• Stewardship of client brand(s)

• Effectively motivate Creative, Creative Services, and other departments, eliciting the groups’ best efforts in a positive, cooperative way and driving the teams toward a shared goal for each client

• Maintain and expand on a solid track record of mentoring and developing staff members

• Regularly surface business opportunities within the assigned account, and beyond the assigned account at current clients

• Maintain and expand on high level of strategic and tactical prowess

• Identify cogent business issues and plan for, manage and facilitate brainstorming sessions that allow for continuous program and tactical recommendations that help to drive client’s business forward

• Maintain and expand on strong presentation skills and effectively facilitate group meetings

• Understand the broad array of marketing channels and tactics available to clients

• Estimate/guide estimating by more junior staff and forecast accurately, and proactively manage time used by the team.

• Surface issues and work with colleagues to resolve before there is a major client impact.

Requirements

• 10-15 years of small- or mid-sized pharmaceutical marketing experience; mix of client/agency experience is preferable

• Ability to understand data and analyses and use both to grow brands

• Success leading agency teams through clients’ yearly planning, budgeting and execution/implementation cycles

• Success mentoring and developing staff members

• Excellent presentation skills and ability to “think on your feet”

• Ability to leverage all types of marketing channels to accomplish goals

• Characteristics: Hard-working, entrepreneurial, down-to-earth, analytical